Privacy Policy - RGPD


The present privacy policy covers this website. This policy aims to inform Customers/Users of the general rules for the processing of personal data, which are collected and processed in strict compliance with the provisions of the personal data protection legislation in force at any given time, namely Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 ("GDPR").

Our website may include links to other websites for which we are not responsible and the User should consult their privacy policies.

Our company respects the privacy of the Client/User and processes their personal data in accordance with the laws in force. The data will not be processed for any purposes other than those specified herein, reserving the right to update or modify the Privacy Policy at any time, in particular, in order to adapt it to legislative changes

For what purposes personal data is collected from the User

The data collected in the forms on the website are intended exclusively for processing information and contact requests from Clients/Users, namely data such as name, address, telephone number and email address, and will not be used for any other processing. This information is not, under any circumstances, provided to third parties and is solely intended to serve you better. It will be used exclusively following negotiations/contacts made with you.

Who has access to the User's personal data and who is the data controller

Our company does not disclose to third parties any personal data of its Customers and Users, without their consent, except when required by law, being our responsibility the treatment of the user's personal data.

Should the data subject need to contact the data controller, he or she may do so using the means and contact details set out below:

Where is User data stored?

The data of our customers and users are automatically stored in a secure server located in Portugal, being stored in specific databases created for this purpose. These servers are protected and maintained in accordance with the highest standards of security and to comply with applicable privacy laws. If you wish to be removed from our database, you may exercise this right by contacting us through the various means available on the site.

How long do we keep your personal data?

The period of time during which personal data is stored and retained varies according to the purpose for which the information is processed. Safeguarding legal requirements, the data will be stored and retained only for the minimum period necessary for the pursuit of the purposes that motivated their collection or their subsequent processing, under the terms defined by law.

What are the rights of the Customer/User?

As holders of personal data, Customers/Users are guaranteed, at any time, the right to access, rectify, update, limit and delete their personal data (except when the data is indispensable for the provision of services and compliance with legal obligations), the right to oppose their use for commercial purposes and to withdraw consent, and the right to data portability.

How can you access, rectify, update, limit, delete, object to the processing of your personal data, or remove consent?

Without prejudice to the provisions of the GDPR, the personal data subject may:

upon written request to the email geral@zenitravel.com

on page RGPD 

How do we use "cookies"?

"Cookies" are small text files that can be stored on your computer through your internet browser, retaining only information related to your preferences, not including, as such, your personal data. They store generic information, namely the form or place/country of access of the users and the way they use the websites, among others. Cookies only retain information related to your preferences.

To learn more about cookies